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Terms of service

This website is operated by AlleviaPlus. Throughout the site, the terms “we,” “us,” and “our” refer to AlleviaPlus. AlleviaPlus offers this website—including all information, tools, and Services available from this site—to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including those additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

  1. By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are of the age of majority and have given consent for any minors in your care to use this site.

  2. You may not use our products for illegal or unauthorized purposes nor violate any laws in your jurisdiction.

  3. You must not transmit worms, viruses, or any destructive code.

  4. Any breach of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

  1. We reserve the right to refuse Service to anyone at any time.

  2. You understand that your content (excluding credit card information) may be transferred unencrypted across networks; credit card details are always encrypted.

  3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

  4. Section headings are for convenience only and do not affect interpretation.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is for general information only and should not be the sole basis for decisions without consulting primary sources. Historical information is provided for reference. We may modify site contents at any time without obligation to update.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

  1. Product prices are subject to change without notice.

  2. We may modify or discontinue the Service (or any part) at any time without notice.

  3. We will not be liable for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

  1. Certain products or Services may be available exclusively online and are subject to our Refund Policy.

  2. We attempt to display product colors and images accurately but cannot guarantee monitor accuracy.

  3. We may limit sales of products or Services to any person, region, or jurisdiction, and we may exercise this right on a case-by-case basis.

  4. Descriptions and pricing are subject to change at our discretion.

  5. We do not warrant that product quality or Service will meet your expectations or that errors will be corrected.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

  1. We reserve the right to refuse or cancel any order at our discretion.

  2. We may limit or cancel quantities purchased per person, household, or order.

  3. If we change or cancel an order, we will attempt to notify you via contact information provided.

  4. You agree to provide current, complete, and accurate account information and to update it promptly.

For more details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

  1. We may provide access to third-party tools over which we have no control.

  2. These tools are provided “as is” and “as available” without endorsement or warranty.

  3. Your use of optional tools is at your own risk and subject to the third-party’s terms.

  4. Future features or tools will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

  1. Our Service may include content, products, or Services from third parties.

  2. Third-party links may direct you to sites not affiliated with us; we are not responsible for their content or practices.

  3. We are not liable for any harm from transactions with third-party sites; complaints should be directed to those parties.

SECTION 9 – USER COMMENTS & SUBMISSIONS

  1. By submitting comments or other materials, you grant us a perpetual, irrevocable license to use, edit, publish, and distribute them.

  2. We have no obligation to keep submissions confidential or to pay for them.

  3. We may monitor, edit, or remove submissions at our discretion.

  4. You warrant your submissions do not infringe third-party rights or contain unlawful or malicious content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors or omissions and update information or cancel orders without notice, even after order submission. We undertake no obligation to update content except as required by law.

SECTION 12 – PROHIBITED USES

You may not use the site or its content for unlawful purposes, to infringe intellectual property, to harass or discriminate, to transmit malware, to collect personal data of others, to spam or scrape, or to circumvent security features. We reserve the right to terminate Service for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

  1. The Service is provided “as is” and “as available,” without warranties of any kind.

  2. We do not guarantee uninterrupted, timely, secure, or error-free Service.

  3. You use the Service at your own risk; we’re not liable for any direct, indirect, incidental, punitive, or consequential damages.

  4. Because some jurisdictions do not allow limitations of liability, our liability in such jurisdictions will be limited to the extent permitted by law.

  5. Medical Disclaimer: Products sold are not medical devices and are not intended to diagnose, treat, or prevent any disease. Information on the site is for informational purposes only and not medical advice. Consult a qualified healthcare professional before using any product.

SECTION 14 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless AlleviaPlus and its affiliates, officers, agents, and employees from any claims or demands arising out of your breach of these Terms or your violation of any rights of a third party.

SECTION 15 – SEVERABILITY

If any provision is held unlawful or unenforceable, that provision will be enforced to the fullest extent permitted, and the remaining provisions will remain in full force.

SECTION 16 – TERMINATION

  1. Obligations incurred prior to termination survive termination.

  2. You may terminate these Terms at any time by ceasing to use our Services.

  3. We may terminate at our discretion, without notice, for violations of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies posted by us constitute the entire agreement and supersede any prior agreements or communications. Ambiguities will not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements for Services will be governed by the laws of Romania.

SECTION 19 – CHANGES TO TERMS

You can review the current version of the Terms at any time on this page. We reserve the right to update these Terms at our discretion. Continued use of the website after changes constitutes acceptance.

SECTION 20 – CONSENT TO RECEIVE SMS

By providing your mobile number, you consent to receive SMS communications from AlleviaPlus, including service notifications, promotional offers, and transactional updates. Standard message and data rates may apply.

SECTION 21 – SMS OPT-OUT

You may opt out of SMS communications at any time by following instructions in each message or contacting our support team. Opting out may impact your experience.

SECTION 22 – CONTACT INFORMATION

Questions about these Terms should be sent to support@alleviaplus.com.